Hosted~FTP~ Feature Details

Hosted~FTP~ services are all deployed on Amazon Web Services that focuses on providing infrastructure services based on cloud computing technology. This provides Hosted~FTP~ with all the benefits of a highly scalable, highly reliable and highly secure platform.

Firewalls are used to lock down access to servers and databases, both by IP address/range and port. Only authorized servers and static/elastic IP addresses are permitted through the firewall, and only on the minimum set of ports required to operate the service.

Hosted~FTP~ uses the latest tools to conduct penetration and vulnerability scans to ensure that we are protected from all malware and hacker exploits.

We utilize industry standard toolsets to conduct vulnerability scans and get a complete picture of the configurations in our cloud environment to identify and correct any potential misconfigurations and respond to industry standard security policy and compliance changes.

Hosted FTP stores a real time back up of all encrypted files in a separate AWS region for DR purposes (see DR section)

Hosted~FTP~ has full backup of the encrypted files and our RDS database that contains all account metadata for full DR capabilities. This provides an extra level of assurance that in the extremely unlikely event that an entire AWS region is damaged or destroyed your files will be safely stored and available in a separate region.

Easily fully control and manage the server and all your users through web browser on any device. All browser operations and/or transfers are 256 AES encrypted for military grade security connections.

Import and set up multiple user or folder settings in bulk with different permissions. We work with you to define the appropriate templates that give you a base for configuring your users and shares in a bulk format.

Customize the web interface of the file-sharing platform to fully represent your organization’s brand. Also use custom URLs: yourdomain.hostedftp.com or ftp.yourdomain.com

Create Group (departmental) administrators who can manage and create users for their designated Group. Typical use case is for managiong multiple departments, projects, projects, etc where there is a need to silo the user communities.

Support for reviewing and testing custom automation script jobs. Also provide expert assist on standard industry file transfer tools i.e. RoboBasket, Win SCP, WebDrive, MultCloud

Add users and contacts into “Contact lists” to manage large groups of constituents for sharing folders

Review all account activity in real-time with a Reports tab available for Account and Ops administrators. Includes Logins, Transfers, Sync events, failures, etc. Can export to an XLS and/or CSV file and save reports for ease of repitition

We encrypt your data in transit, upon arrival, and at rest with military grade 256-bit AES encryption.

We go above and beyond and encrypt all file & folder names, usernames, passwords, etc. with military grade 256-bit AES encryption.

Set up 2-factor authentication for admins and/or users to log in to their Hosted~FTP~ account securely using Google Authenticator.

To simplify user and password management, Administrators can implement Single Sign-On (SSO) for user logins using Auth0, Google, or Okta.

Whitelist a single or a range of IP addresses to access the site on an account level or user-by-user basis.

Our “gold standard” security model, shared responsibility model with AWS compliance and security standards and a feature set that allows for multiple levels of operations gives us the necessary backdrop to be compliant with very strict standards i.e. HIPAA/HITECH, SOC2 (AWS), ISO27001 (AWS), GDPR (will sign a DPA)

Lock groups or specific users to only use HTTPS/FTPS/SFTP when connecting to Hosted~FTP~.

Automatically connect to the closest server to your location for the fastest transfers anywhere around the world.

Embed multiple upload tools (1 per user) to a website for 3rd parties to send files. Optional to add in a form. Alternatively, you can also provide a simple URL.

Notify the folder owner, users, and recipients about new uploads and downloads for each individual folder.

The folder owner can specify read-only, read/write or write-only access for each folder and/or sub-folder for each user. Includes anonymous folders.

Allow 3rd parties without login credentials to access specific folders with permissions you specify: read-only, read/write, write-only.

Easily access and manage your server and users through web browser on any device.

Use any mobile device (phone, tablet etc.) that has a web browser to access the Hosted~FTP~ site to manage or transfer files.

Fully support all standard FTP/SFTP clients like Filezilla, WinSCP, Cyberduck.

Fully support all standard browsers like Chrome, Firefox, Edge.

Set up a matching private and public key pair (PKI) SFTP authentication for users instead of username/password.

Fully support Plain FTP access for legacy systems, anonymous file sharing and can be disabled by admin if required.

21 day POC trial with all features unlocked to implement your use case and test with users

9-5 support support provides: troubleshooting and on-boarding setup for the Administrator.

Premium support provides: troubleshooting, basic scripting support, on-boarding, migration assist and end user support.

Schedule a webinar with one of our experts to setup the infrastructure to fit your use case requriements.

Our experts can review strategy details and assist in migrating your on-premise data, user community, folder structure, existing processes, data ownership, and timeframes.

Always be escalated as top priority support tickets and receive a direct hotline to 2nd-level support.