Administrator Initial Setup

Having the right administrator settings at initial startup is important for keeping your Hosted~FTP~ site managed and organized. Hosted~FTP~ recommends checking certain options such as enabling audit logs for optimal “housekeeping” of your FTP site. These settings can be only be accessed by administrators after logging in to the web interface and going to the Setup tab of the admin account.

Field	Description
2-Step Verification	Enable 2-step verification for your administrator account, to enable strict access.
Username	We recommend customizing your username to easily ID your administrator instead of using an email address.
Email	The email is used for all notification purposes, password resets, and FTP account management. Also, an alternative to the username when logging in.
Password	Transitioning from trial to production, consider changing your password for more strict access.
Name	The name in this field should describe the overall name of the account i.e. CompanyX’s FTP, CompanyX DepartmentA.
Time Zone	Affects the timestamps for all activity in your account, the time zone field also affects your logs when tracking login and file transfer activity
Country	Geographic location for the administrator.
Language	Preferred language used by the account owner
Admin	The drop-down list allows the administrator account to transfer the admin privileges to an existing user that meets all criteria. Notice that files, folders, and permissions are unique to each user and are not transferable.
Signature	The personal administrator signature. For the signature on the whole FTP account level, visit the Branding link in the Setup tab.

Field	Description
Force FTPS/SFTP for all users	Enforce a secure FTPS/SFTP connection policy for all users who are connecting and transferring files. This setting disables plain FTP and Anonymous file sharing and will only permit encrypted connections.
Delete mail after _ days	Significant to the plugin utility and send/receive functions, mail events in the home tab are deleted after your chosen amount of days.
Show mail in FTP folder _	Events that have happened in the plugin utility and send/receive functions are saved in this folder; default named: mail.
Save import results in FTP folder _	Save import results in a folder; default named: imports.
Create logs in FTP folder _	Track your login and transfer activity for all users in your FTP account, logs are created at the end of each day. Recommended to select save formats as excel.
Notify me when sent files are _	Receive email notifications to your admin email when sent files are successfully sent and/or received.
Ask a security question during password reset	When resetting your admin password, you can add an additional security measure by adding a security question. Please note: some browsers will autofill the security question and answer field which needs to be cleared to allow saving.
Use a public key for SFTP authentication	Input a PKI key for additional security when connecting by SFTP.

Field	Description
Enforce compliance for all users	Enforces users to be setup with options following CJIS compliancy. Standard and advanced levels.
Enforce password policy for all users	Enforces users to require specific characters in their passwords. Can also be enforced at group or individual levels.
Force only secure protocols for all users (ftps/https/sftp)	Prevents users from using plain FTP and only use secure protocols. Can also be enforced at group or individual levels.
Apply IP whitelist for all users	Allows only specific IP addresses to connect to the account. Can also be enforced at group or individual levels.
Web (https) logins for all users	Enforces users to authenticate to the web interface using the chosen method. i.e. None, Hosted~FTP~, SSO, or AD
Non-web (ftp/ftps/sftp) logins for all users	Allows users to authenticate via FTP/SFTP/FTPS or can be disabled

Administrator Initial Setup

Basic Setup

Recommended Settings

Account-level options