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Choosing the right account type: Enterprise and SMB
Choosing the right account type means knowing the different benefits and features for each bundle. Hosted~FTP~ offers 3 basic levels of bundles, Group and Enterprise, and Enterprise+. For higher-level limits see the note at the bottom of this page.
See more information about our features here.
| Account Type | Specifications | Support |
| Group | 50GB Storage 200GB Monthly Bandwidth 16GB Max File Size Max 10 Users |
Same day e-mail support, chat support |
| Enterprise T1, T2, T5 | 200GB/2TB/5TB Storage 1TB/2TB/2TB Monthly Bandwidth 64GB/100GB/100GB Max File Size Max 50/100/250 Users Multiple Administrators |
24/7 Enterprise level phone support, chat support, webinar support |
Choose the account that’s right for you based on the expected number of users, storage requirements, if you require 24/7 Enterprise support and other features noted below.
Feature Details
| Major features and functions | Group | Enterprise T1/T2/T5 | Description |
| Files and metadata encrypted | Included | Included | All files and metadata including file names, folder names, and field names are encrypted. |
| Encryption in transit, on arrival, at rest | Included | Included | All upload and download file transfer activities, and all files are encrypted using 256-bit AES military grade encryption. |
| Cloud Storage provided | 50GB | 200GB/2TB/5TB | Default values for account bundles (*) |
| Monthly data transfer | 200GB | 1TB/2TB/2TB | Default values for account bundles (*) |
| Maximum file size transferred | 16GB | 64GB/100GB/100GB | Default values for account bundles (*) |
| Maximum files per account | 64K | 256K/1M/1M | Default values for account bundles (*) |
| Maximum number of user accounts | 10 | 50/100/250 | Default values for account bundles (*) |
| Account administrators | 1 | 1 | Admin accounts have the ability to create users, branding, create operational and group admins, and set account features as noted below. |
| Designate a user as an operational admin | No | Yes | Designate a user to have limited admin privileges (operational). The operational admin does not have the account tab or the branding page. |
| Group user management function | No | Yes | Groups are used to define a number of users to be controlled by a Group admin. Typical use cases are corporations that have different departments and projects that need control over their own FTP/SFTP accounts. Group admins can manage storage and bandwidth quota for their Group user community. |
| Web secure browser access | Yes | Yes | The Hosted~FTP~ console provides HTTPS secure access from a PC, ThinkPad, touchpad, laptop. MAC, etc. with any standard browser |
| Mobile device access | Yes | Yes | The Hosted~FTP~ account can be accessed from iPads, Android devices, Blackberry devices, that have a standard browser |
| Secure FTP client access (FTPS/SFTP) | Yes | Yes | The Hosted~FTP~ account can be accessed with any standard FTP client i.e. FileZilla with secure FTPS protocol |
| Extended webinar support | Feature & function overview | Feature setup configuration | Hosted~FTP~ provides Webex and GoToMeeting webinar support for accelerating the resolution of trouble tickets as well as hosting scheduled education webinars to clients. |
| Phone and email support | Next day for tickets/phone support | Same day for tickets/phone support | Hosted~FTP~ provides phone and email support for the resolution of trouble tickets. |
| Enterprise+ Features | Real-time reports | Please click on one of the links for more info. |
- * To view account bundle limits, please see this link
- To view our account bundle features and common features, view this link
Note: If you require higher level limits than our multi-tenant Enterprise account bundles, request a QuickStart Webinar with one of our senior consultants. You can also contact us through live chat, phone, or e-mail.