Choosing the right account type means knowing the different benefits and features for each bundle. Hosted~FTP~ offers 3 basic levels of bundles, Group and Enterprise, and Enterprise+. For higher-level limits see the note at the bottom of this page.
See more information about our features here.
160GB Monthly Bandwidth
16GB Max File Size
Max 10 Users
|Same day e-mail support, chat support|
|Enterprise T1, T2, T5||160GB/2TB/5TB Storage
1TB/2TB/2TB Monthly Bandwidth
64GB/100GB/100GB Max File Size
Max 50/250/375 Users
|24/7 Enterprise level phone support, chat support, webinar support|
Choose the account that’s right for you based on the expected number of users, storage requirements, if you require 24/7 Enterprise support and other features noted below.
|Major features and functions||Group||Enterprise T1/T2/T5||Description|
|Files and metadata encrypted||Included||Included||All files and metadata including file names, folder names, and field names are encrypted.|
|Encryption in transit, on arrival, at rest||Included||Included||All upload and download file transfer activities, and all files are encrypted using 256-bit AES military grade encryption.|
|Cloud Storage provided||40GB||160GB/2TB/5TB||Default values for account bundles (*)|
|Monthly data transfer||160GB||1TB/2TB/2TB||Default values for account bundles (*)|
|Maximum file size transferred||16GB||64GB/100GB/100GB||Default values for account bundles (*)|
|Maximum files per account||64K||256K/1M/1M||Default values for account bundles (*)|
|Maximum number of user accounts||10||50/250/375||Default values for account bundles (*)|
|Account administrators||1||1||Admin accounts have the ability to create users, branding, create operational and group admins, and set account features as noted below.|
|Designate a user as an operational admin||No||Yes||Designate a user to have limited admin privileges (operational). The operational admin does not have the account tab or the branding page.|
|Group user management function||No||Yes||Groups are used to define a number of users to be controlled by a Group admin. Typical use cases are corporations that have different departments and projects that need control over their own FTP/SFTP accounts. Group admins can manage storage and bandwidth quota for their Group user community.|
|Web secure browser access||Yes||Yes||The Hosted~FTP~ console provides HTTPS secure access from a PC, ThinkPad, touchpad, laptop. MAC, etc. with any standard browser|
|Mobile device access||Yes||Yes||The Hosted~FTP~ account can be accessed from iPads, Android devices, Blackberry devices, that have a standard browser|
|Secure FTP client access (FTPS/SFTP)||Yes||Yes||The Hosted~FTP~ account can be accessed with any standard FTP client i.e. FileZilla with secure FTPS protocol|
|Extended webinar support||Feature & function overview||Feature setup configuration||Hosted~FTP~ provides Webex and GoToMeeting webinar support for accelerating the resolution of trouble tickets as well as hosting scheduled education webinars to clients.|
|Phone and email support||Next day for tickets/phone support||Same day for tickets/phone support||Hosted~FTP~ provides phone and email support for the resolution of trouble tickets.|
|Enterprise+ Features||Real-time reports||Please click on one of the links for more info.|
Note: If you require higher level limits than our multi-tenant Enterprise account bundles, request a QuickStart Webinar with one of our senior consultants. You can also contact us through live chat, phone, or e-mail.