Configure any standard FTP client (Filezilla, etc.) to connect using the open FTP protocol. Please note this connection type transmits data in plain text. If you require a secure connection click here. You can also run FTP scripts.
Use the following details to connect. For IP addresses click Here.
|The Hosted~FTP~ service will connect your FTP client to the
|Username||Your username OR email address|
|Ports (for open FTP)||FTP passive mode: 21, 1200-2000
FTP active mode: 21, 1024-65536
|For plain FTP in passive mode, ports 21, 1200 – 2000 must be open (these ports are also used when connecting with FTPS in passive mode)|
|Transfer Mode||We support both active and passive mode. We recommend choosing a passive mode (PASV) to minimize issues with firewalls that
block FTP connections, and to open less ports.
|If you are unable to connect using passive mode, please note that in addition to port 21 we use ports 1200 to 2000 for data transfers. You may need to update your firewall configuration to allow access to ports 21 and 1200 to 2000 for the TCP/IP protocol. Please see this link for further details on the differences between active and passive mode.|
|FileZilla settings||Example settings using FileZilla FTP client in plain FTP|