Our best practice recommendation is to use an encrypted protocol to establish a secure connection, you can choose either FTPS (Explicit FTP over TLS/SSL) or SFTP (FTP over SSH). You can also run FTP scripts. For IP addresses please see this link
Field | Values | Notes |
FTPS Host | ftp.hostedftp.com or yourdomain.hostedftp.com or ftp.yourdomain.com | The Hosted~FTP~ service will connect your FTP client to the nearest location. |
Username | Your username OR email address | |
Password | Your password | |
Port (FTPS) | 21 1200-2000 | FTP/FTPS only |
FTPS FileZilla settings | ![]() |
Example settings using FileZilla FTP client secure transfer using FTPS.
Note: we only support Explicit FTP over TLS (FTPES) We do not support Implicit FTP over TLS |
SSL Certification authentication from FTP Clients | ![]() |
Some FTP clients will request that the server’s certificate must be validated for the initial Login interaction. Hosted~FTP~ certificate details as granted by the certificate DigiCert authority for the TLS1.2 protocol with RSA public key algorithm with 2048 bits |
Ports (SFTP) | 22 | |
SFTP Host | ftp.hostedftp.com or yourdomain.hostedftp.com or ftp.yourdomain.com | The Hosted~FTP~ service will connect your FTP client to the nearest location. |
SFTP FileZilla settings | ![]() |
Example settings using FileZilla FTP client secure transfer using SFTP
Note: Protocol: SSH File Transfer PKI Support: click here for details on setting up FileZilla for PKI login |
SSH “Unknown Host Key” message | ![]() |
The first time you connect to the Hosted~FTP~ site with a username/password with SFTP the “Unknown Host Key” message may appear. This is a normal part of the SSH setup for FileZilla and other SFTP clients/scripts.
Hosted~FTP~ is the owner of the host server us1.hostedftp.com:22 and can be trusted. Please select the checkbox “Always trust this host, add this key to the cache” and the FTP client will then authenticate this SSH key for future connections. |
Trust on first use (TOFU) The TOFU | (Trust on first use) the security model is employed by SSH. See Here | Refer to these:
FileZilla client: links |
RSA Hostkey: bc9d86202d681a35bb9d5c41f4eb694c
DSA Hostkey: ce2f1c9f870af0b33183995780aee9b6
HEX FORMAT:
DSA Hostkey : ce:2f:1c:9f:87:0a:f0:b3:31:83:99:57:80:ae:e9:b6
RSA Hostkey : bc:9d:86:20:2d:68:1a:35:bb:9d:5c:41:f4:eb:69:4c