Managing Events from Send and Receive function

What are Mail Events?

For customers in Hosted~FTP~ whose primary use case is using the Send and Receive functions, users can compile their attached files into a folder and set a mail retention policy to delete events and files after a certain time period. The events where you can review sent and received files in your Home tab are called mail events.

Setting up mail files into a folder

By enabling the option “show mail in FTP folder” the attached files in all mail events for the user are shown in a single folder in their Files tab. The empty field (default mail) decides the name of the folder when it is first created.

Enabling as an admin

Admins can go into the user’s settings and enable Show mail in FTP folder.

Enabling as an unmanaged user

User’s who have access to their own Setup tab can also enable this option on their own.

*Note: If you do not see your Setup tab, please reach out to an admin in your account.

Deleting mail events automatically

To manage storage easier, user’s can enable the option Delete mail after _ days. This will automatically delete mail events and the files attached after they have expired with the applied settings.

Enabling as an admin

Admins can go into the user’s settings and enable Delete mail after __ days.

Enabling as an unmanaged user

User’s who have access to their own Setup tab can also enable this option on their own.

*Note: If you do not see your Setup tab, please reach out to an admin in your account.