Reset and change your password

Follow the steps below to reset your password:

Step	Description/Example
1. Go to Hosted~FTP~ and select the login option and click “Forgot your password?”.
2. Fill in your email address and enter the security captcha and continue
3. Go to your inbox and open the email link provided by HostedFTP to set a new password

Change Password

You can also change your password from the Setup tab. To do this:

Step	Description/Example
1. Login to your account and click on the Setup tab
2. Click on the “change” button beside password to change your password.
3. Enter your current password. Fill in your new password.Click on save.

Managed Users

Please note that Managed Users cannot change their passwords and must contact their Account Admin or Operations admin to request password reset/change.  You will know if you are a Managed User if you do not have a Setup tab when you login