Configuring PKI Support
The Hosted~FTP~ SaaS application has been designed to support public key authentication with SFTP connections. Each user can be setup to authenticate via SFTP with their username and a limit of 1 public and private key pair. Please review these links for further information on (Public Key) PKI:
Generating a Secure Shell (SSH) key pair for an SFTP
Please review this link for details on generating an SSH key pair for either a Windows or MAC machine. To import PKI keys from PuttyGen on Linux, refer to this link. For using PKI keys with Linux, refer to this article.
Setting up Hosted~FTP~ for PKI
- Login to the admin account or to a user that is not a “managed user”
- Go to the Setup tab and under Options check “Use a public key for SFTP authentication”
- Enter your PKI in the text box and save.

Alternate key format

Setting up an FTP client for PKI e.g. FileZilla
- For the FileZilla FTP client, open a new site using site manager. After selecting SFTP protocol, inputting the hostname, and username > Change the Logon Type to be Key File and browse for your saved private key file.
