Using Filezilla with FTP/FTPS

You can access your files and folders with basic FTP by using any FTP client software (FileZilla etc). Click here to download FileZilla. You can also run FTP scripts.
We support and strongly recommend you connect with secure connections, using FTPS (FTP over TLS/SSL) or SFTP (FTP over SSH) as a security best practice.

Using FileZilla with plain FTP Connection details. For IP addresses please see this link

Click Here for our FileZilla Tutorials

Field	Values	Notes
Host	ftp.hostedftp.com or yourdomain.hostedftp.com or ftp.yourdomain.com	The Hosted~FTP~ service will connect your FTP client to the nearest location
Username	Your username OR email address
Password	Your password
Ports	21 1200 – 2000	Only needed when connecting via FTPS
Transfer Mode	We support both active and passive mode. We recommend choosing the passive mode (PASV) to minimize issues with firewalls that block FTP connections	If you are unable to connect using passive mode, please note that in addition to port 21 we use ports 1200 to 2000 for data transfers.  You may need to update your firewall configuration to allow access to ports 21 and 1200 to 2000 for the TCP/IP protocol. Please see this link for further details on the differences between active and passive mode.
FileZilla Settings (Basic FTP)		Basic FTP only requires: Host, User, and Password
FileZilla Settings (FTPS)		For FTPS, please make sure: Port: 21 is inputted Encryption: Use explicit FTP over TLS if available Transfer Settings Tab: Passive mode should be check-marked Note: if the connection fails, you will also need to allow ports 1200 – 2000 through your firewall. Please see this link for further details on the differences between active and passive mode.

Need more help? Click Here to see our FTP Client Tutorials in a step by step guide or watch our video tutorials
.