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Using Real-time Reports
Hosted~FTP~’s Reports tab is a real-time reporting tool available to Enterprise+ customers. This feature allows admins to generate and export reports, save custom report templates and query users login activity and file transfers at the account level.
The Reports tab is available only for administrators and is located in the menu ribbon next to the Setup tab. Please note that this feature is intended to run smaller on demand reports (e.g. daily, weekly) if your report times out, please try a smaller query.
| Report | The type of report to run |
| Main Filter | After selecting the report type, you can filter general events in this drop-down menu
(i.e. Selecting all events as the report type, you can select delete as a main filter) |
| Sub-filter | After selecting a main filter, the sub-filter drop-down menu will show even more detailed events
(i.e. Having delete as the main filter, you can further specify what kind of delete events you want to find: files, folders, overwrites, policies, syncs) |
| Users | Allows you to filter events related to the specific user(s) |
| Date Range | Select a time in the drop-down menu or find the filtered events in a date range you specify |
| Advanced | Advanced commands to input (contact our support team to assist in advanced commands) |
| Run | Runs the report with the selected filters and |
| Export | Exports the current report into an excel/csv format |
| Save | Saves the current report filters into the Saved section to run again easily. Useful for frequently ran reports. |
Types of Report Events
| Main Report Type | Main filter | Sub-filter | Description |
| All Events | Shows all events in the account | ||
| ADD | |||
| ADD_ACCOUNT | Shows all created users | ||
| DELETE | |||
| DELETE_FILE | Shows all deleted files | ||
| DELETE_FOLDER | Shows all deleted folders | ||
| OVERWRITE_FILE | Shows all deleted files that were overwritten | ||
| POLICY_DELETE_FILE | Shows all deleted files due to a file retention policy | ||
| SYNC_DELETE_FILE | Shows all deleted files from a sync function | ||
| LOGIN | Leaving the sub-filter blank will result in showing all login events | ||
| LOGIN_CAPTCHA_FAILURE | Shows all login events that failed from captcha | ||
| LOGIN_CAPTCHA_SUCCESS | Shows all login events that were successful from captcha | ||
| LOGIN_FAILURE | Shows all logins that failed | ||
| LOGIN_LOCK | Shows login attempts that were locked | ||
| LOGIN_PENDING_MFA | Shows login attempts that are pending MFA authentication | ||
| LOGIN_RATE | Shows users who have hit the login rate per minute | ||
| LOGIN_SUCCESS | Shows successful logins | ||
| LOGIN_RATE | Shows users who have hit the login rate per minute | ||
| Shows mail events | |||
| QUOTA | |||
| QUOTA_ACCOUNT_BANDWIDTH | Shows events where the account’s bandwidth limit was reached | ||
| QUOTA_ACCOUNT_FILE_COUNT | Shows events where the account’s file count limit was reached | ||
| QUOTA_ACCOUNT_FOLDER_COUNT | Shows events where the account’s folder count limit was reached | ||
| QUOTA_ACCOUNT_MAX_FILE_SIZE | Shows events where the account’s max file size limit was reached | ||
| QUOTA_ACCOUNT_STORAGE | Shows events where the account’s storage limit was reached | ||
| QUOTA_CONTACT_STORAGE | Shows events where contacts reached their given storage quota | ||
| QUOTA_GROUP_BANDWIDTH | Shows events where groups reached their given bandwidth quota | ||
| QUOTA_GROUP_STORAGE | Shows events where groups reached their given storage quota | ||
| QUOTA_USER_BANDWIDTH | Shows events where users reached their given bandwidth quota | ||
| QUOTA_USER_STORAGE | Shows events where users reached their given storage quota | ||
| TRANSFER | Shows all transfer events | ||
| TRANSFER_FILE | Shows all upload/download file events | ||
| TRANSFER_MAIL | Shows all upload/download mail events | ||
| Bandwidth | Shows bandwidth usage of users in a specific date range |
How to save and run a saved report
Saving a report
- After selecting your filters and choosing all your criteria for the report, click on the Save button located beside Run and Export.
Running a saved report
- Click on the Saved sub-header to go to your saved reports
- Add a new saved report first, or click on a previously saved report
- In the report’s settings click on the Run button
