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Enterprise and T2 feature comparison

Basic Enterprise and T2 Feature Comparison

Major Features/functionality Enterprise Enterprise 2 TB Comments
Network security Hosted solution Hosted solution Our service is 100% Cloud, removing any chance of your network being compromised. Powered by Amazon Web Services
Encryption Strong Encryption Strong Encryption Files are encrypted when uploading and downloading, all communications with our servers are encrypted.
Cloud Storage provided 160 GB included 2 TB included can be expanded with the T5 and T10 bundles to 5 TB and 10 TB
Monthly data transfer 1 TB included 2 TB included (can be expanded as required)
Maximum file size transferred 40 GB 100 GB can be increased with the T5 and T10 bundle. Contact sales@hostedftp.com for details
Number of file transfers weekly (upload/download) 20 k 100 k The file transfer rate can accommodate for some burst rate traffic; this can be reviewed with the sales team.
Number of Admin user accounts 400 800 Admin accounts have the ability to create users, folders, share privileges and notification settings, etc
Number of standard user accounts 400 800 User accounts have the ability to create folders, share privileges and notification settings, etc
Number of client contacts accounts 8,192 16,384 Contacts have the ability to upload/download files/folders as per the share privileges given them.
Maximum account workspaces 400 800 Each admin and user account is given their own “workspace”? to manage per their own privileges (as outlined above)
Maximum folders per account 64k 128k Used for organizing sub-folders and files such as internal documents, proposal documents, project documents, images/drawings, videos, etc
Maximum files per account 256k 1 M
Web secure browser access (HTTPS) Yes Yes The Hosted~FTP~ console provides HTTPS secure access from a PC, ThinkPad, touchpad, laptop. MAC, etc. with any standard browser
Mobile device access Yes Yes The Hosted~FTP~ account can be accessed from iPads, Android devices, Blackberry devices, that have a standard browser
FTP secure client access (FTPS)

SFTP support

Yes Yes The Hosted~FTP~ account can be accessed with any standard FTP client i.e. FileZilla with secure FTPS protocol

Enterprise and T2 Privacy and Notifications

Sharing and folder security Privacy and notification Privacy and notification Comments
Folder/sub-folder level sharing Permission level by admin, user, Permission level by admin, user, Share owner can specify read only, read/write or write only access for each folder and/or sub-folder
Anonymous FTP access (256 bit encryption) Permission level by folder, sub-folder Permission level by folder, sub-folder Can also define a unique “Hide folder from anonymous access listing”? so that only contacts with the FTP folder/file location can access.

Can specify read only, read/write or write only access for each folder and/or sub-folder

Email Notifications by transfer Notification level by admin, user, contact Notification level by admin, user, contact Can specify upload, download, upload/download Email notifications when shared files are accessed, or when files are uploaded.
Send files by selecting in console Admin, user, contact Any admin, user, contact Can send any file to any user, contact from the Hosted~FTP~ console
Mail files in console Any admin, user, contact Any admin, user, contact Can send any file to any user, contact from the Hosted~FTP~ console
User and contact management Privileges Privileges Comments
Create/manage user accounts Any admin account Any admin account The admin accounts have user create privileges. A user can then define their own workspace privileges for shares, users, contacts, notifications, etc
Create/manage contact accounts Any Admin, user account Any admin, user account The admin and user accounts have contact create privileges
Create/manage UserName accounts Any Admin, user account Any admin, user account The admin and user accounts have username create privileges for login with User/password
Contact lists unlimited unlimited Contact lists can be created to facilitate sharing folders
Import contact lists unlimited unlimited Can cut/paste contacts from .CSV s/s to accelerate contact entry
Advanced features Privileges Privileges Comments
Account URL Branding Setup by user, admin Setup by user, admin Can add your own logo and color branding to the account
Account FTP Domain branding Setup by account Setup by account Can have ftp.yourdomain.com and ftp://yourdomain.hostedftp.com
File mailbox drop for non-users (Web plug-in) Setup by user, admin Setup by user, admin Web url that can be added to your www.yourdomain.com site as a hyperlink to provide a simple file transfer function to you from your clients.
Drag & Drop Setup by account Setup by account Can drag and drop files from desktop to the Hosted~FTP~ console files area to quickly transfer files/folders

 

Support Privileges Privileges Comments
Extended webinar support Feature & functionality overview Feature setup configuraton Hosted~FTP~ provides Webex and GoToMeeting webinar support for accelerating the resolution of trouble tickets as well as hosting scheduled education webinars to clients.
Enterprise phone and email support Same day for tickets phone support Same day for tickets & phone support Hosted~FTP~ provides phone and email support for the resolution of trouble tickets.

 

Getting Started
Signing up for a Free Trial
Basic steps to Setup
Purchasing your account
Choosing the right account type: Enterprise and SMB
Logging into your account
Logging in with a Web Browser
Logging in with an FTP/FTPS/SFTP Client
Logging in by FTP URL with Username and Password
Reset and change your password
Administrator Initial Setup
Audit logs for logins and file transfers
Enable audit logs for login and file transfers
Accessing and viewing your audit logs
Branding
Adding branding to your account
Branding Contact Logins
DNS Configuration for faster transfer speeds
Web Interface
Home Tab
Files Tab
Contacts Tab
Users Tab
Plugin Tab
Setup Tab
Adding a User or Contact
Adding a Contact by Email Address
Add a User by Email Address
Add a User by Username
Using Groups
Administrator Access to User Accounts
Mail
Creating A Public Link
Sending and receiving files by secure email link
Creating contact lists for bulk emailing
HostedFTP email notification IP addresses
Account setup PDF Guides (*.pdf)
Shared Folders
Restricted Shared Folders
Configuring for Restricted Shared Folders (FUSN)
Creating Restricted Shared Folders
Creating Folder Structures for Sharing
Detailed Steps to Sharing Files/Folders
Managing Shared Folder Privileges
Add real-time notifications to uploads/downloads
Anonymous Access
Creating A Public Link
Anonymously Sharing Files by URL
Sharing folders and files anonymously
Transferring Files
Uploading Files by Web Browser (Max 2GB)
Uploading Files by FTP Client (Up to Max File Size)
Download your FTP/SFTP server files from any browser
Download files with an FTP client
Website Plugin
Web Plugin Overview and Guide
Plugin Brand Customization
Embed the Plugin into Your Website
Adding Additional Security (CAPTCHA, Password)
Security and Compliance Info
Security Model Overview
Security Model Details
MFA (Multi-Factor Authentication)
Add IP whitelisting
Enabling a Password Policy
Certificate & Host Key Info
SSL Certificate Info
SSL Server Test
FTPS Host Keys
SFTP (RSA/DSA) Host Keys
Configuring PKI Support
Compliance Info
GDPR
WCAG 2.0
SOC2
CJIS
HIPAA
Bundle Features
Group, Enterprise, T2, T5 bundle features
Different user types and function comparisons
Difference between users and contacts
Integrating the Upload Plugin into your Website and Business
Drag & Drop
Using drag and drop to send multiple files and folders
Drag and drop to upload multiple files and folders
Account Management
Purchasing your account
Payments & Billing
Choosing a payment plan
Renewing an expired account
Changing a Payment Plan
Changing Credit Card Information
Reviewing billing statements
Trial Account Limits
Activated Account Limits
How is Storage Calculated?
Reviewing account resources and usage
Switching Account Bundles
Changing the Account Administrator
Cancelling an Account
FTP/FTPS/SFTP Connections
Hosted~FTP~ IP Addresses
Connect with Open FTP
Connect with Secure FTPS/SFTP
Connecting with an FTP Client
FTP vs FTPS vs SFTP
Command Line (CLI)
How to connect to your remote site using the command line
Understanding FTP commands in the command line
Connecting through SFTP by Command Line (CMD)
Using PKI keys to connect to Hosted~FTP~ on linux
Importing PuttyGen PKI Keys to Linux
FTP/FTPeS command line error codes and their meaning
Windows Explorer
How to setup an FTP server with Windows Explorer
Setting up Windows Explorer FTP on Windows 8
MAC
Connecting from a Mac Computer Terminal
FileZilla
Using Filezilla with FTP/FTPS
Using FileZilla with SFTP
WebDrive
Connecting to WebDrive
Using WebDrive
WinSCP
Installing WinSCP
Backup Scripts with WinSCP
Uploading & Downloading with WinSCP
AndFTP
Uploading & Downloading with AndFTP
Searching, Resume Support & Third-party Sharing with AndFTP
Industry Use cases
Accounting
Printing
Legal
Healthcare
Architecture
Construction
Education
Engineering
Finance
Insurance
Manufacturing
Real Estate
Call Center
Best Practices
Use Cases
Exporting EDI files to FTP for download
User Optimization
Create a Managed User
Giving a User Read-only Access
Giving a User Full Access
Default FTP Folder Destination
Set a 0GB Storage Quota
Importing Multiple Users & Shared Folders
Importing user and shared folders
Import templates for users and shared folders
Force Secure FTPS/SFTP Connection on Users
Combine multiple audit logs
Managing FTP Files and Storage in your Account
Moving Files from a User to an Administrator
Video Tutorials
QuickStart
FUSN
Branding
Web Interface
Home Tab
Files Tab
Web Plugin
AndFTP
AndFTP – Connecting, uploading and downloading
AndFTP – Searching, resume support and third-party sharing
WinSCP
WinSCP – Downloading, Installing and Understanding
WinSCP – Connecting with FTP, FTPS, SFTP, uploading and downloading
WinSCP Backup Script
How to Setup WINSCP Scripting
CyberDuck
Cyberduck– Connecting with FTP,FTPS, SFTP, Uploading and Downloading
Cyberduck– Quick Look, Transfer Queue and Synchronizing
Cyberduck – Bookmarks, Editing and using Multiple Connections
FileZilla
FileZilla -Downloading, Installing and Understanding FileZilla
FileZilla – Connecting with FTP, FTPS, SFTP and uploading and downloading
FileZilla – Importing/Exporting Site Connections, Editing and Logs
FileZilla Tools – Bookmarking, Searching, using Multiple Connections
Our FTP Client Reviews
Desktop FTP Client Summary
Mobile FTP Client Summary
PSFTP Review : Our Rating 7.5/10
NetDrive Review: Our Rating 8.5/10
Filezilla Review: Our Rating 9/10
AndFTP Review:Our Rating 7.8/10
ES File Manager Review: Our Rating 5/10
FTP Ready Review:Our Rating 5/10
FTP On The Go Review:Our Rating 8/10
CyberDuck Review: Our Rating 9/10
Classic FTP Review: Our Rating 8/10
WebDrive Review: Our Rating 9.5/10
Fling FTP Review: Our Rating 9/10
SmartFTP Review: Our Rating 7/10
MultCloud Review: Our Rating 10/10
Troubleshooting
Error: QUOTA_USER_STORAGE or QUOTA_USER_BANDWIDTH
FTP/FTPeS command line error codes and their meaning
Troubleshooting FTP in the command line and common errors.
No matching host key found
Storage Quota Notification: Remedial action
Troubleshooting FTP in the command line and common errors.
Troubleshooting "Can't verify publisher"
Troubleshooting Drag and Drop
Drag and Drop Troubleshooting for Mac
Troubleshooting FTP/SFTP client connection problems
Troubleshooting slow upload speeds on Windows
No matching host key found
File not visible to admin
File uploaded successfully but not visible in account
Usernames – Guidelines and Restrictions
Release Notes
New Release Communique
Schedule Maintenance Overview
Contact Sales & Support
Bitnami