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SmartFTP Review: Our Rating 7/10

SmartFTP is a file transfer protocol that gives you the capability of uploading, modifying and downloading files between your local machine and Server. SmartFTP is a paid for FTP client for windows that has all features a fully functional FTP client should have.

Features

  • Multiple protocols
    • FTP and FTPS (Secure FTP)
    • SFTP over SSH
    • WebDAV
    • Telnet (over SSH and SSL)
    • WEBDAVS
    • S3
  • Multiple Connections
  • Server to server file transfer
  • HIPAA 5010 compliant
  • FIPS 140-2, 186-4 compliant
  • File/Folder Synchronization
  • Task Scheduling
  • File transfer que
  • Site search function
  • Connection log
  • Transfer log
  • Miscellaneous program settings
  • UTF-8 Support
  • Transfer Integrity
  • Remote file editing
  • Bulk Rename
  • Proxy / Firewall support
    • SOCKS5, SOCKS4, SOCKS4A, HTTP Proxy
    • Wingate, Winproxy, CSM, Checkpoint FW-1, Raptor
  • Windows OS Support
  • FTP command line
  • CHMOD (Properties)

Critique

  • The cost is too much. It varies from $70 to $150 which is very pricy for an average ftp user.
  • Expanding folder tree from the navigation pane takes too long most especially when the folder has a lot of sub folders (empty or not).
  • Folder refresh takes too long.
    • When you rename a folder, the rename takes place in the server but in the smartFTP client, it takes a long time for the rename does not show up immediately. You will have to refresh the folder a couple of times or restart the FTP connection to be able to see the effect.
  • The terminal button is misleading. As a developer seeing the terminal button, I was given the idea that I would be able to connect through a command line interface (CLI) to FTP, FTPS, SFTP, Telnet (over SSL and SSH), but its not like that. The CLI aspect only works with the telnet. When you select the terminal button, you are told to connect through any of their supported protocol, but select anything other than telnet, it connects but open up in the Graphical user interface. This is good for end users but for developers that want to have both the GUI and CLI in one application, SmartFTP can’t help them.
  • It only Support Windows
  • Its a lot to handle for a beginner

Summary

  • Recommendations to others considering the product:
    • If you are a windows user but new to the FTP world, SmartFTP is probably not the best first client for you. Otherwise if you have had experience with FTP clients before, it will be easy for to pick SmartFTP up and use it. There is no form of learning curve with SmartFTP but it has a lot of features that will take some getting used to.

References

Quickly transfer files across the Internet

SmartFTP

 

Getting Started
Signing up for a Free Trial
Basic steps to Setup
Purchasing your account
Choosing the right account type: Enterprise and SMB
Logging into your account
Logging in with a Web Browser
Logging in with an FTP/FTPS/SFTP Client
Logging in by FTP URL with Username and Password
Reset and change your password
Administrator Initial Setup
Audit logs for logins and file transfers
Enable audit logs for login and file transfers
Accessing and viewing your audit logs
Branding
Adding branding to your account
Branding Contact Logins
DNS Configuration for faster transfer speeds
Web Interface
Home Tab
Files Tab
Contacts Tab
Users Tab
Plugin Tab
Setup Tab
Adding a User or Contact
Adding a Contact by Email Address
Add a User by Email Address
Add a User by Username
Using Groups
Administrator Access to User Accounts
Mail
Creating A Public Link
Sending and receiving files by secure email link
Creating contact lists for bulk emailing
HostedFTP email notification IP addresses
Account setup PDF Guides (*.pdf)
Shared Folders
Restricted Shared Folders
Configuring for Restricted Shared Folders (FUSN)
Creating Folder Structures for Sharing
Detailed Steps to Sharing Files/Folders
Managing Shared Folder Privileges
Add real-time notifications to uploads/downloads
Anonymous Access
Creating A Public Link
Anonymously Sharing Files by URL
Sharing folders and files anonymously
Transferring Files
Uploading Files by Web Browser (Max 2GB)
Uploading Files by FTP Client (Up to Max File Size)
Download your FTP/SFTP server files from any browser
Download files with an FTP client
Website Plugin
Web Plugin Overview and Guide
Plugin Brand Customization
Embed the Plugin into Your Website
Adding Additional Security (CAPTCHA, Password)
Security and Compliance Info
Security Model Overview
Security Model Details
MFA (Multi-Factor Authentication)
Add IP whitelisting
Enabling a Password Policy
Certificate & Host Key Info
SSL Certificate Info
SSL Server Test
FTPS Host Keys
SFTP (RSA/DSA) Host Keys
Configuring PKI Support
Compliance Info
GDPR
WCAG 2.0
SOC2
CJIS
HIPAA
Bundle Features
Group, Enterprise, T2, T5 bundle features
Different user types and function comparisons
Difference between users and contacts
Integrating the Upload Plugin into your Website and Business
Drag & Drop
Using drag and drop to send multiple files and folders
Drag and drop to upload multiple files and folders
Account Management
Purchasing your account
Payments & Billing
Choosing a payment plan
Renewing an expired account
Changing a Payment Plan
Changing Credit Card Information
Reviewing billing statements
Trial Account Limits
Activated Account Limits
How is Storage Calculated?
Reviewing account resources and usage
Switching Account Bundles
Changing the Account Administrator
Cancelling an Account
FTP/FTPS/SFTP Connections
Hosted~FTP~ IP Addresses
Connect with Open FTP
Connect with Secure FTPS/SFTP
Connecting with an FTP Client
FTP vs FTPS vs SFTP
Command Line (CLI)
How to connect to your remote site using the command line
Understanding FTP commands in the command line
Connecting through SFTP by Command Line (CMD)
Using PKI keys to connect to Hosted~FTP~ on linux
Importing PuttyGen PKI Keys to Linux
FTP/FTPeS command line error codes and their meaning
Windows Explorer
How to setup an FTP server with Windows Explorer
Setting up Windows Explorer FTP on Windows 8
MAC
Connecting from a Mac Computer Terminal
FileZilla
Using Filezilla with FTP/FTPS
Using FileZilla with SFTP
WebDrive
Connecting to WebDrive
Using WebDrive
WinSCP
Installing WinSCP
Uploading & Downloading with WinSCP
WinSCP Scripting
Executing WINSCP script from a saved site
Executing WINSCP script without a saved site
Transfer new and updated files only
Backup Scripts with WinSCP
AndFTP
Uploading & Downloading with AndFTP
Searching, Resume Support & Third-party Sharing with AndFTP
Industry Use cases
Accounting
Printing
Legal
Healthcare
Architecture
Construction
Education
Engineering
Finance
Insurance
Manufacturing
Real Estate
Call Center
Best Practices
Use Cases
Exporting EDI files to FTP for download
User Optimization
Create a Managed User
Giving a User Read-only Access
Giving a User Full Access
Default FTP Folder Destination
Set a 0GB Storage Quota
Importing Multiple Users & Shared Folders
Importing Users in Bulk – Syntax and Definitions
Importing Restricted Shared Folders in Bulk – Syntax and Definitions
Detailed Steps and Example Templates for Importing
Force Secure FTPS/SFTP Connection on Users
Combine multiple audit logs
Managing FTP Files and Storage in your Account
Moving Files from a User to an Administrator
Video Tutorials
QuickStart
FUSN
Branding
Web Interface
Home Tab
Files Tab
Web Plugin
AndFTP
AndFTP – Connecting, uploading and downloading
AndFTP – Searching, resume support and third-party sharing
WinSCP
WinSCP – Downloading, Installing and Understanding
WinSCP – Connecting with FTP, FTPS, SFTP, uploading and downloading
WinSCP Backup Script
CyberDuck
Cyberduck– Connecting with FTP,FTPS, SFTP, Uploading and Downloading
Cyberduck– Quick Look, Transfer Queue and Synchronizing
Cyberduck – Bookmarks, Editing and using Multiple Connections
FileZilla
FileZilla -Downloading, Installing and Understanding FileZilla
FileZilla – Connecting with FTP, FTPS, SFTP and uploading and downloading
FileZilla – Importing/Exporting Site Connections, Editing and Logs
FileZilla Tools – Bookmarking, Searching, using Multiple Connections
Our FTP Client Reviews
Desktop FTP Client Summary
Mobile FTP Client Summary
PSFTP Review : Our Rating 7.5/10
NetDrive Review: Our Rating 8.5/10
Filezilla Review: Our Rating 9/10
AndFTP Review:Our Rating 7.8/10
ES File Manager Review: Our Rating 5/10
FTP Ready Review:Our Rating 5/10
FTP On The Go Review:Our Rating 8/10
CyberDuck Review: Our Rating 9/10
Classic FTP Review: Our Rating 8/10
WebDrive Review: Our Rating 9.5/10
Fling FTP Review: Our Rating 9/10
SmartFTP Review: Our Rating 7/10
MultCloud Review: Our Rating 10/10
Troubleshooting
Error: QUOTA_USER_STORAGE or QUOTA_USER_BANDWIDTH
FTP/FTPeS command line error codes and their meaning
Troubleshooting FTP in the command line and common errors.
No matching host key found
Storage Quota Notification: Remedial action
Troubleshooting FTP in the command line and common errors.
Troubleshooting "Can't verify publisher"
Troubleshooting Drag and Drop
Drag and Drop Troubleshooting for Mac
Troubleshooting FTP/SFTP client connection problems
Troubleshooting slow upload speeds on Windows
No matching host key found
File not visible to admin
File uploaded successfully but not visible in account
Usernames – Guidelines and Restrictions
Release Notes
New Release Communique
Schedule Maintenance Overview
Contact Sales & Support
Joining Webinars
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