QuickStart

    Getting Started
    Signing up for a Free Trial
    Basic steps to Setup
    Purchasing your account
    Choosing the right account type: Enterprise and SMB
    Logging into your account
    Logging in with a Web Browser
    Logging in with an FTP/FTPS/SFTP Client
    Logging in by FTP URL with Username and Password
    Reset and change your password
    Administrator Initial Setup
    Implementing Multiple Administrators
    Branding
    Adding branding to your account
    Branding Contact Logins
    Creating a Custom Subdomain (ftp.yourdomain.com)
    Web Interface
    Home Tab
    Files Tab
    Contacts Tab
    Users Tab
    Plugin Tab
    Setup Tab
    Adding a User or Contact
    Adding a Contact by Email Address
    Add a User by Email Address
    Add a User by Username
    Using Groups
    Administrator Access to User Accounts
    Account setup PDF Guides (*.pdf)
    Shared Folders
    Configuring for Restricted Shared Folders (FUSN)
    Creating Folder Structures for Sharing
    Detailed Steps to Sharing Files/Folders
    Managing Shared Folder Privileges
    Add real-time notifications to uploads/downloads
    Audit logs for logins and file transfers
    Using the Reports Tab
    Enable audit logs for login and file transfers
    Accessing and viewing your audit logs
    Steps to sharing the logs folder
    Anonymous Access
    Creating A Public Link
    Anonymous Sharing Use Case
    Anonymously Sharing Files and Folders
    Transferring Files
    Uploading Files by Web Browser
    Uploading Files by FTP Client
    Download your FTP/SFTP server files from any browser
    Download files with an FTP client
    Drag & Drop
    Hosted FTP Drag and Drop
    Enabling Drag & Drop on Legacy IE Browsers
    Website Plugin
    Web Plugin Overview and Guide
    Plugin Brand Customization
    Embed the Plugin into Your Website
    Adding Additional Security (CAPTCHA, Password)
    Security and Compliance Info
    Security Model Overview
    Security Model Details
    MFA by User (Multi-Factor Authentication)
    MFA by Administrator (Multi-Factor Authentication)
    Add IP whitelisting
    Enabling a Password Policy
    Enabling CJIS Compliance Policy
    Enabling Single Sign-on
    Certificate & Host Key Info
    SSL Certificate Info
    SSL Server Test
    FTPS Host Keys
    SFTP (RSA/DSA) Host Keys
    Configuring PKI Support
    Compliance Info
    GDPR
    WCAG 2.0
    SOC2
    CJIS
    HIPAA
    Bundle Features
    Hosted~FTP~ vs. AWS Transfer Family
    Group vs. Enterprise bundle features
    Enterprise T1 vs. T2 Bundle Comparison
    Different user types and function comparisons
    Difference between users and contacts
    Integrating the Upload Plugin into your Website and Business
    Enabling Sync to SFTP
    Enabling Sync to S3
    Account Management
    Purchasing your account
    Payments & Billing
    Choosing a payment plan
    Renewing an expired account
    Changing a Payment Plan
    Changing Credit Card Information
    Reviewing billing statements
    Trial Account Limits
    Activated Account Limits
    How is Storage Calculated?
    Reviewing account resources and usage
    Switching Account Bundles
    Changing the Account Administrator
    Cancelling an Account
    FTP/FTPS/SFTP Connections
    Hosted~FTP~ IP Addresses
    SFTP (RSA/DSA) Host Keys
    Connect with Plain FTP
    Connect with Secure FTPS/SFTP
    Connecting with an FTP Client
    FTP vs FTPS vs SFTP
    Command Line (CLI)
    How to connect to your remote site using the command line
    How to login to SFTP with one line on Linux
    Understanding FTP commands in the command line
    Connecting through SFTP by Command Line (CMD)
    Using PKI keys to connect to Hosted~FTP~ on linux
    Importing PuttyGen PKI Keys to Linux
    FTP/FTPeS command line error codes and their meaning
    Windows Network Locations
    Add Network Location Windows XP
    Add Network Location Windows 10/8/7
    MAC
    Connecting from a Mac Computer Terminal
    FileZilla
    Using Filezilla with FTP/FTPS
    Using FileZilla with SFTP
    WebDrive
    Connecting to WebDrive
    Using WebDrive
    WinSCP
    Installing WinSCP
    Uploading & Downloading with WinSCP
    WinSCP Scripting
    Executing WINSCP script from a saved site
    Executing WINSCP script without a saved site
    Transfer new and updated files only
    Backup Scripts with WinSCP
    Keep Folders up to date
    AndFTP
    Uploading & Downloading with AndFTP
    Searching, Resume Support & Third-party Sharing with AndFTP
    FTP, SFTP Use Cases in Industries
    EDI document transfers
    Integrating the Upload Plugin into your Website and Business
    Accounting
    Technology
    Energy
    Healthcare
    Printing
    Media
    Analytics
    Retail
    Architecture
    Finance
    Legal
    Construction
    Education
    Engineering
    Insurance
    Manufacturing
    Real Estate
    Call Center
    Best Practices
    Use Cases
    Exporting EDI files to FTP for download
    User Optimization
    Create a Managed User
    Giving a User Read-only Access
    Giving a User Full Access
    Default FTP Folder Destination
    Set a 0GB Storage Quota
    Importing Multiple Users & Shared Folders
    Importing Users in Bulk – Syntax and Definitions
    Importing Restricted Shared Folders in Bulk – Syntax and Definitions
    Detailed Steps and Example Templates for Importing
    Exporting a User List
    Force Secure FTPS/SFTP Connection on Users
    Combine multiple audit logs
    Managing FTP Files and Storage in your Account
    Moving Files from a User to an Administrator
    Video Tutorials
    QuickStart
    FUSN
    Branding
    Web Interface
    Home Tab
    Files Tab
    Web Plugin
    AndFTP
    AndFTP – Connecting, uploading and downloading
    AndFTP – Searching, resume support and third-party sharing
    WinSCP
    WinSCP – Downloading, Installing and Understanding
    WinSCP – Connecting with FTP, FTPS, SFTP, uploading and downloading
    WinSCP Backup Script
    CyberDuck
    Cyberduck– Connecting with FTP,FTPS, SFTP, Uploading and Downloading
    Cyberduck– Quick Look, Transfer Queue and Synchronizing
    Cyberduck – Bookmarks, Editing and using Multiple Connections
    FileZilla
    FileZilla -Downloading, Installing and Understanding FileZilla
    FileZilla – Connecting with FTP, FTPS, SFTP and uploading and downloading
    FileZilla – Importing/Exporting Site Connections, Editing and Logs
    FileZilla Tools – Bookmarking, Searching, using Multiple Connections
    Our FTP Client Reviews
    Desktop FTP Client Summary
    Mobile FTP Client Summary
    PSFTP Review : Our Rating 7.5/10
    NetDrive Review: Our Rating 8.5/10
    Filezilla Review: Our Rating 9/10
    AndFTP Review:Our Rating 7.8/10
    ES File Manager Review: Our Rating 5/10
    FTP Ready Review:Our Rating 5/10
    FTP On The Go Review:Our Rating 8/10
    CyberDuck Review: Our Rating 9/10
    Classic FTP Review: Our Rating 8/10
    WebDrive Review: Our Rating 9.5/10
    Fling FTP Review: Our Rating 9/10
    SmartFTP Review: Our Rating 7/10
    MultCloud Review: Our Rating 10/10
    Troubleshooting
    Error: QUOTA_USER_STORAGE or QUOTA_USER_BANDWIDTH
    FTP/FTPeS command line error codes and their meaning
    Troubleshooting FTP in the command line and common errors.
    No matching host key found
    Storage Quota Notification: Remedial action
    Troubleshooting FTP in the command line and common errors.
    Troubleshooting “Can’t verify publisher”
    Troubleshooting Drag and Drop
    Drag and Drop Troubleshooting for Mac
    Troubleshooting FTP/SFTP client connection problems
    Troubleshooting slow upload speeds on Windows
    No matching host key found
    File not visible to admin
    File uploaded successfully but not visible in account
    Usernames – Guidelines and Restrictions
    Download Center
    Contact Sales & Support
    Joining GoToMeeting by Browser
    Joining GoToMeeting by Client
    Bitnami