Help

5 Articles Drag & Drop

• Hosted FTP Drag & Drop
• Enabling Drag & Drop on Legacy IE Browsers
• Drag and Drop Troubleshooting for Mac
• Troubleshooting Drag and Drop
• Troubleshooting “Can’t verify publisher”

8 Articles QuickStart

• Create a Managed User
• Giving a User Read-only Access
• Share Folders
• Default FTP Folder and 0 GB Storage Quota
• Force FTPS SFTP on Restricted Folders and FTP Clients
• Branding Tutorial
• Web Plugin Tutorial
• Combining multiple audit logs

3 Articles Web Interface

• Web Plugin Tutorial
• Home Tab Tutorial
• Files Tab Tutorial

2 Articles AndFTP Tutorials

• AndFTP Tutorials – Connecting, uploading and downloading
• AndFTP Tutorials – Searching, resume support and third-party sharing

3 Articles WinSCP Tutorials

• WinSCP Backup Script Tutorial
• WinSCP Tutorial – Downloading, Installing and Understanding
• WinSCP Tutorials – Connecting with FTP, FTPS, SFTP, uploading and downloading

4 Articles CyberDuck Tutorials

• Cyberduck Tutorial – Downloading, Installing and Understanding Cyberduck
• Cyberduck Tutorial – Connecting with FTP,FTPS, SFTP, Uploading and Downloading
• Cyberduck Tutorial – Bookmarks, Editing and using Multiple Connections
• Cyberduck Tutorial – Quick Look, Transfer Queue and Synchronizing

4 Articles FileZilla Tutorials

• FileZilla Tutorials -Downloading, Installing and Understanding FileZilla
• FileZilla Tutorials – Connecting with FTP, FTPS, SFTP and uploading and downloading
• FileZilla Tools – Bookmarking, Searching, using Multiple Connections
• FileZilla Tutorial – Importing/Exporting Site Connections, Editing and Logs

1 Article Accounting

• Accounting

1 Article Architecture

• Architecture

1 Article Call Center

• Call Center

1 Article Construction

• Construction

1 Article Education

• Education

1 Article Engineering

• Engineering

1 Article Finance

• Finance

1 Article Healthcare

• Healthcare

1 Article Insurance

• Insurance

1 Article Legal

• Legal

1 Article Real Estate

• Real Estate

1 Article Manufacturing

• Manufacturing

3 Articles Anonymous Access

• Anonymously Sharing Files and Folders
• Anonymous Sharing Use Case
• Creating A Public Link

2 Articles Restricted Shared Folders

• Setting Up Restricted Shared Folders
• Setting up restricted shared folders (F.U.S.N)

5 Articles Website Plugin

• Using the plugin to add file upload to your website
• Web Plugin Overview and Guide
• File Upload (Web Plugin) Customization
• Adding additional security (CAPTCHA, password)
• Integrating the Upload Plugin into your Website and Business

6 Articles Payments & Billing

• Choosing the right account type: Enterprise and SMB
• Choosing a payment plan
• Selecting or Changing a Payment Plan
• Changing Credit Card Information
• Reviewing billing statements
• Renewing an expired account

6 Articles Certificate & Host Key Info

• SSL Certificate Information with HostedFTP
• FTPS Host Keys
• Configuring PKI Support
• Schedule Maintenance Overview
• SSL Server Test
• SFTP (RSA/DSA) Host Keys

6 Articles Compliance Info

• CJIS Compliance
• HIPAA Compliance with HostedFTP
• Hosted~FTP~ WCAG 2.0 Compliance
• SOC2 Compliance
• GDPR Compliance
• PCI compliance

3 Articles Windows Explorer

• Add Network Location Windows 10/8/7
• Troubleshooting slow upload speeds on Windows
• Add Network Location Windows XP

5 Articles MAC

• Connecting from a Mac Computer Terminal
• Cyberduck Tutorial – Downloading, Installing and Understanding Cyberduck
• Cyberduck Tutorial – Connecting with FTP,FTPS, SFTP, Uploading and Downloading
• Cyberduck Tutorial – Bookmarks, Editing and using Multiple Connections
• Cyberduck Tutorial – Quick Look, Transfer Queue and Synchronizing

2 Articles Secure Connections (FTPS/SFTP)

• Configuring PKI Support
• Access by Logging in with an FTP/FTPS/SFTP client

7 Articles FileZilla

• Using Filezilla with FTP/FTPS
• FileZilla Tutorials -Downloading, Installing and Understanding FileZilla
• FileZilla Tutorials – Connecting with FTP, FTPS, SFTP and uploading and downloading
• FileZilla Tools – Bookmarking, Searching, using Multiple Connections
• FileZilla Tutorial – Importing/Exporting Site Connections, Editing and Logs
• Using Filezilla with FTP/FTPS
• Using FileZilla with SFTP

3 Articles WinSCP

• WinSCP Backup Script Tutorial
• WinSCP Tutorial – Downloading, Installing and Understanding
• WinSCP Tutorials – Connecting with FTP, FTPS, SFTP, uploading and downloading
• Executing WINSCP script from a saved site
• Transfer new and updated files only
• Commands for WinSCP (Advanced)
• Executing WINSCP script without a saved site

2 Articles Mobile

• AndFTP Tutorials – Connecting, uploading and downloading
• AndFTP Tutorials – Searching, resume support and third-party sharing

2 Articles WebDrive

• Connecting to WebDrive
• Using WebDrive

9 Articles Command Line (CLI)

• How to connect to your remote site using the command line
• Troubleshooting FTP in the command line and common errors.
• Understanding FTP commands in the command line
• No matching host key found
• FTP/FTPeS command line error codes and their meaning
• Connecting through SFTP by Command Line (CMD)
• Using PKI keys to connect to Hosted~FTP~ on linux
• Importing PuttyGen PKI Keys to Linux
• How to login to SFTP with one line on Linux

7 Articles Logging In

• Signing up for a free trial account
• Logging in with a web browser
• Access by Logging in with an FTP/FTPS/SFTP client
• Logging in by FTP URL with Username and Password
• FTP in the Cloud
• Logging in your HostedFTP account
• Reset and change your password

6 Articles Web Interface

• Home Tab
• Files Tab
• Contacts Tab
• Users Tab
• Setup Tab
• Plugin Tab

3 Articles Basics

• Uploading Files with a Web Browser
• Uploading files with an FTP client
• Using the receive function to receive files by secure email link

5 Articles Mail

• Using the receive function to receive files by secure email link
• Receiving large files by secure email link
• Creating contact lists for bulk emailing
• HostedFTP email notification IP addresses
• Using the send function to send files through secure email

2 Articles Audit Logs

• Enable audit logs for logins and file transfers
• Accessing and viewing your audit logs

4 Articles Branding

• Branding your account
• Adding branding to your account
• Branding Contact Logins
• DNS Configuration for Faster Transfer Speeds

5 Articles Adding a User or Contact

• Add a User by Username
• Adding a user by email address
• Adding a contact by email address
• Using Groups
• Administrator Access to User Accounts