The answers that help drive your business forward with HostedFTP
Can I use my existing FTP domain name (e.g. ftp.yourdomain.com) with your service?
Yes! Change your DNS settings to include a CNAME record pointing ftp.yourdomain.com to ftp.hostedftp.com
Can your service do everything my current FTP site can do?
Yes! Our service includes read/write folders with user (or anonymous) permissions access just like traditional FTP
I want an easy way to send and receive files, is your service right for me?
Yes! Our service includes simple email based file transfer. Add your branding it’s so easy trust us you will love it
What if I need more storage than what is included in my monthly plan?
Go ahead! Use as much storage as you need, you have unlimited storage for only $1 per GB
Can I customize my FTP site with my logos/colors/branding?
Of course! We made sure there are lots of ways to customize your FTP site. Your business can only benefit!
I need to do X then Y followed by Z – does your service do that?
Probably! We have lots of ways to help you do whatever it is you need to do with your files. Ask us, we can help
Is ~ a cloud?
Yes! Did you know more people than ever are searching for services in the cloud?
Is my data encrypted with your service?
Absolutely! We protect your data every step of the way with AES-256-bit encryption — the same level approved by the US government for top secret info.
In Transit: Whether you’re using a browser (HTTPS) or FTP (FTPS/SFTP), your files are locked down with AES-256-bit encryption.
On Arrival: The second your files hit our secure Amazon cloud location, they’re encrypted before anything else happens.
At Rest: Stored in Amazon S3 and encrypted twice for extra peace of mind.
Want more? Check out our Trust page for full details and third-party SOC 2 verification.
What are the limits for file and folder names?
Individual file and folder names can be up to 256 characters long. The maximum depth of folders/subfolders is 64.