Getting Started
Articles to help you set up and get started with HostedFTP.
Sharing Files & Folders
Guides for sharing data securely with users or teams.
Uploading & Downloading Files
Help topics for sending, receiving, and managing files.
Web Interface
Learn how to navigate and manage files in your browser.
Security & Compliance
Info on encryption, user privacy, and data compliance.
User Management
Manage users, roles, and access settings step-by-step.
Account & Billing
Articles on plans, billing, and account preferences.
Setting Up FTP Clients
Step-by-step FTP client setup guides for all platforms.
Frequently Asked Questions
What is SFTP and how does HostedFTP use it for secure file transfers?
SFTP (SSH File Transfer Protocol) is a secure protocol used to encrypt data in transit. HostedFTP provides encrypted SFTP hosting with customizable user access and full audit trails for secure file exchange.
Is HostedFTP SOC 2 compliant?
Yes. HostedFTP operates in alignment with SOC 2 Type II standards, offering security, availability, and confidentiality controls that meet modern compliance requirements for regulated industries.
What’s the difference between single-tenant and multi-tenant HostedFTP environments?
Single-tenant solutions provide a dedicated instance for one organization, offering maximum isolation and customization. Multi-tenant environments are more cost-effective and designed for securely hosting multiple clients on a shared infrastructure.
Does HostedFTP offer dedicated environments for enterprise clients?
Yes. HostedFTP offers fully dedicated, single-tenant environments on AWS for clients requiring complete data isolation, custom configurations, and compliance-specific controls.
Is HostedFTP suitable for regulated industries like healthcare or finance?
Absolutely. HostedFTP supports compliance with HIPAA, GDPR, and SOC 2 standards, and offers features like SFTP-only access, audit logging, and access controls tailored for highly regulated environments.
Can HostedFTP support hybrid cloud or multi-cloud deployments?
Yes. HostedFTP supports custom configurations including multi-cloud integrations with AWS, Azure, GCP, and Oracle Cloud, enabling hybrid enterprise workflows.
How does HostedFTP handle data encryption and access control?
All data is encrypted using AES-256 at rest and during transit. HostedFTP also supports multi-factor authentication (MFA), IP whitelisting, password policies, and granular permission settings.
What compliance features does HostedFTP include by default?
HostedFTP includes detailed audit logs, access control settings, secure protocols (SFTP/FTPS), and optional dedicated infrastructure for organizations with strict compliance mandates.
Does HostedFTP offer white-label SFTP hosting for resellers or partners?
Yes. HostedFTP supports white-labeled portals, custom branding, and domain integration—ideal for MSPs, resellers, and enterprise partners delivering branded SFTP services.
Contact us!
Have questions about SFTP hosting, compliance, or custom setup? Contact our team to learn how HostedFTP can support your secure file transfer needs with 24/7 assistance.
Schedule a Demo
Book a personalized walkthrough of HostedFTP’s SFTP platform to see how secure file transfers, automation, and user management work for your team.
Free 21 Day Trial
Test HostedFTP risk-free for 21 days. Explore secure SFTP transfers, user access controls, custom branding, and cloud automation features.
See Plans & Pricing
Compare HostedFTP plans for teams, enterprises, and compliance-driven industries. Discover flexible pricing for single-tenant or multi-tenant hosting.