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Getting Started with Hosted~FTP~

After signing up for your trial, the next step is to log in and set up your Hosted~FTP~ site. Check out our startup links below:

Logging in with a browser as the admin to set up the account

Follow the instructions in this link to login to your account with the admin credentials for the account. The web browser is the main interface to manage users, shared folder access settings, customization and account management.

Administrative Setup

As the administrator, you can go to your “Setup” tab and scroll down to your options list to configure settings that best fit your use case(s). Follow the steps here to enable audit logs to track all login and file transfer activity in your account. If your FTP requires a strictly secure connection, you can force all users to connect via FTPS or SFTP by following this guide.

Customization (Branding)

Change the look and feel of your web interface by going to the “Setup” tab > then clicking on “Branding”. View our video tutorial here. You can upload your logo, favicon, change the color interface, change the domain, email signature and more.

Setup your file workspace with restricted shared folders

Organize your file workspace and create folders according to your use case(s) (link). A key best practice is to ensure that the folder(s) are owned by the proper user and shared by that user as well. Use our 4-step process called F.U.S.N. to set-up a restricted shared folder, which is typical for most use cases. View our F.U.S.N. video tutorial here.

What does F.U.S.N. stand for?

Folder/sub-folder structure Set up a shared folder structure to your use case
Users Create a user and manage their settings to restrict access to shared folders
Shared folders Allocate shared privileges for uploading and downloading files from the shared folder by each user. Privileges include read-only, write-only, read/write, and read/write no delete.
Notifications Specify the notifications for the shared folder owner and shared users for upload and/or download file transfer events

Best practices for restricted shared folders

Set a 0GB storage quota to prevent users from uploading outside of a shared folder.  Create a managed user to restrict access to specified folders only.

Uploading files with a browser or FTP client

Downloading files with a browser or FTP client


See all our special features and functions to make sure your business integrates with your FTP.

For more help, request a QuickStart Webinar with one of our consultants. You can also contact us through live chat, phone, or e-mail.

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