Hosted FTP provides Customers with the SLA status of Hosted FTP’s multi-tenant service for the previous 6 months. For SLA information of customers subscribed to our single-tenant service please contact support@hostedftp.com.
Please note: This SLA report only reflects Hosted FTP releases and incidents and does not include 3rd party SLA information i.e. AWS, Azure, SendGrid
SLA Monthly Availability #
Monthly Availability Outage Reports #
For any events that have lowered availability will be reported in this section. For more details on past events, please see our release communique.
| Month | Feb 17-24 | Apr 27-24 | May 18-24 | Jun 29-24 | Aug 24-24 | Sep 28-24 | Oct 26-24 | Nov 2-24 | Nov 13-24 | Dec 7-24 | Feb 1-25 |
| Event | Patch | Release 47 | Release 48 | Release 49 | Release 50 | Release 52 | Release 53 | SLA Renewal | Patch | Patch | Release 57 |
| Duration | 10:00:00 – 10:00:30 | 10:02:00 – 10:03:00 | 10:02:45 – 10:03:05 | 10:20:20 – 10:02:42 | 10:01:03 – 10:03:12 | 10:00:00 – 10:03:00 | 10:02:54 – 10:03:18 | 10:02:35 – 10:03:00 | 13:02:45 – 13:03:10 | 10:02:30 – 10:02:55 | 10:02:25 – 10:02:50 |
