What are Mail Events? #
For customers in Hosted~FTP~ whose primary use case is using the Send and Receive functions, users can compile their attached files into a folder and set a mail retention policy to delete events and files after a certain time period. The events where you can review sent and received files in your Home tab are called mail events.
Showing Mail Event Attachments in a Folder #
By enabling the option “show mail in FTP folder” the attached files in all mail events for the user are shown in a single folder in their Files tab. The empty field (default mail) decides the name of the folder when it is first created.
Enabling as an admin #
Admins can go into the user’s settings and enable Show mail in FTP folder.
Enabling as an unmanaged user #
User’s who have access to their own Setup tab can also enable this option on their own.
*Note: If you do not see your Setup tab, please reach out to an admin in your account.
Deleting Mail Events Automatically #
To manage storage easier, user’s can enable the option Delete mail after _ days. This will automatically delete mail events and the files attached after they have expired with the applied settings.
Enabling as an admin #
Admins can go into the user’s settings and enable Delete mail after __ days.
Enabling as an unmanaged user #
User’s who have access to their own Setup tab can also enable this option on their own.
*Note: If you do not see your Setup tab, please reach out to an admin in your account.
