Use the setup tab to configure your own user account. Please note that users who are restricted by admins will not see this tab available to them.
Home Sub-header #
This page shows all user settings and information.

Details #
| Feature | Description |
| Change Username | Change username used to access user’s account. |
| Password Change | Change password used to access user’s account. |
| Change Email | Change the email address associated with the account. Also changes where notifications are sent. |
| Time Zone | Specify the time zone for the user (affects time stamps for logs). |
| Country | Specify the geographic location for the user. |
| Language | Specify the language of the user. |
| Admin | Change the admin by using the drop down menu to change the selected user. The user must have an email to be the admin of the account. |
| Signature | Create a signature to appear at the end of each file sent. The account level signature typically contains references to confidentiality, privacy, copyright policy and general contact information. |
| Force FTPS/SFTP | Force user to connecting using secure FTPS or SFTP protocols when using FTP client. |
| Delete mail after | Delete mail events (located in the Home tab) after a certain amount of days. |
| Show mail in FTP folder | Show all mail events in the specified folder. By default the folder will be called mail. |
| Default FTP folder | Force the user into a specific folder upon login using a web browser by specifying the default FTP folder.
NOTE: User will still need to specify default remote directory when using SFTP. Users will not have access to the folder until it is shared to them by the owner. |
| Save import results in FTP folder | Enable and specify import results into specified folder. |
| Create logs in FTP folder | Creates logs of all account logins and/or file transfers into a specified FTP folder using CSV and/or Excel documentation. By default the folder will be called logs.
NOTE: Logs are generated at the end of each day. |
| Notify me when (Sent, received, both) |
Enable notifications upon successful sent and/or received mail event. |
| Ask a security question during a password reset | Specify a security question and answer upon password reset to add additional security measures. |
| Add an attachment with download instructions | Adds download instructions to every sent file. Recipients will receive the download instructions in their email inbox. (only works for recipients that have an email specified) |
| Use a public key for SFTP authentication | Enable and set up PKI keys for this user. |
Branding Sub-header #
Use the branding link to change the logo, color scheme, favicon, subdomain name, logo redirect URL, Hostname and other branding features.

| Feature | Description |
| Apply default settings | Resets all branding to its initial HostedFTP default. |
| Name | The name of the account. NOTE: The title appear as the title in the web plugin. |
| Sever | Enter the address to use (i.e ftp.yourdomain.com) when connecting to your FTP site with a FTP client. You will need to change your DNS settings to include a CNAME record pointing ftp.yourdomain.com to us1.hostedftp.com. |
| Web Change | Customize your own hostname for connecting to your remote site via any FTP client. |
| URL | Redirects anyone who clicks on your logo to the URL specified. NOTE: Must include “https://” before the URL. |
| Colors (HEX) Header, Background, Link |
Change the color of the header, background and links by using 6 digit HEX color codes. |
| Popup | Change the size and dimension of mail event pop ups. |
| Logo | Add a logo to your account. The recommended logo size should be no bigger than 400 x 400 pixels but can be as big or small as you needed. |
| Favicon | Add a favicon to your account. The favicon is a small logo that appears in the web browser or next to a bookmark. |
| Signature | Create a signature to appear at the end of each message you send. This account level signature typically contains references to confidentiality, privacy, copyright policy and general contact information. |