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Administrator Initial Setup

Having the right administrator settings at initial startup is important for keeping your Hosted~FTP~ site managed and organized. Hosted~FTP~ recommends checking certain options such as enabling audit logs for optimal “housekeeping” of your FTP site. These settings can be only be accessed by administrators after logging in to the web interface and going to the Setup tab of the admin account.

See below for fields and descriptions for basic setup and recommended settings.

Basic Setup

basic setup tab settings for the administrator account










2-Step Verification Enable 2-step verification for your administrator account, to enable strict access.
Username We recommend customizing your username to easily ID your administrator instead of using an email address.
Email The email is used for all notification purposes, password resets, and FTP account management. Also, an alternative to the username when logging in.
Password Transitioning from trial to production, consider changing your password for more strict access.
Name The name in this field should describe the overall name of the account i.e. CompanyX’s FTP, CompanyX DepartmentA.
Time Zone Affects the timestamps for all activity in your account, the time zone field also affects your logs when tracking login and file transfer activity
Country Geographic location for the administrator.
Language  Preferred language used by the account owner
Admin The drop-down list allows the administrator account to transfer the admin privileges to an existing user that meets all criteria. Notice that files, folders, and permissions are unique to each user and are not transferable.
Signature The personal administrator signature. For the signature on the whole FTP account level, visit the Branding link in the Setup tab.


Recommended Settings

recommended settings for admin



Force FTPS/SFTP for all users Enforce a secure FTPS/SFTP connection policy for all users who are connecting and transferring files. This setting disables plain FTP and Anonymous file sharing and will only permit encrypted connections.
Delete mail after _ days Significant to the plugin utility and send/receive functions, mail events in the home tab are deleted after your chosen amount of days.
Show mail in FTP folder _ Events that have happened in the plugin utility and send/receive functions are saved in this folder; default named: mail.
Save import results in FTP folder _ Save import results in a folder; default named: imports.
Create logs in FTP folder _ Track your login and transfer activity for all users in your FTP account, logs are created at the end of each day. Recommended to select save formats as excel.
Notify me when sent files are _ Receive email notifications to your admin email when sent files are successfully sent and/or received.
Ask a security question during password reset When resetting your admin password, you can add an additional security measure by adding a security question. Please note: some browsers will autofill the security question and answer field which needs to be cleared to allow saving.
Use a public key for SFTP authentication Input a PKI key for additional security when connecting by SFTP.

Account-level options

Field Description
Enforce compliance for all users Enforces users to be setup with options following CJIS compliancy. Standard and advanced levels.
Enforce password policy for all users Enforces users to require specific characters in their passwords. Can also be enforced at group or individual levels.
Force only secure protocols for all users (ftps/https/sftp) Prevents users from using plain FTP and only use secure protocols. Can also be enforced at group or individual levels.
Apply IP whitelist for all users Allows only specific IP addresses to connect to the account. Can also be enforced at group or individual levels.
Web (https) logins for all users Enforces users to authenticate to the web interface using the chosen method. i.e. None, Hosted~FTP~, SSO, or AD
Non-web (ftp/ftps/sftp) logins for all users Allows users to authenticate via FTP/SFTP/FTPS or can be disabled
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