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Hosted~FTP~ Quota Messages and Definitions

Account administrators can be alerted by email to account quota events, or Operational admins can encounter quota messages while using the Reports tab. These reports may include quota messages if a user has reached a specific limit. Please reference the quota definitions in the table below and for more information on Account limits click here.

Error Message Meaning Description
QUOTA_ACCOUNT_STORAGE Account Storage Quota
A user in your account has uploaded files that has reached your overall account’s storage limit
QUOTA_ACCOUNT_BANDWIDTH Account Bandwidth Quota
A user in your account has uploaded files that have reached the overall account’s maximum monthly bandwidth usage limit
QUOTA_ACCOUNT_FILE_COUNT Account File Count Quota
A user in your account has uploaded files that have reached the overall account’s maximum amount of files that can be stored
QUOTA_ACCOUNT_MAX_FILE_SIZE Account Max File Size Quota
A user in your account has attempted to upload a file or batch of files that exceed the account’s single file size limit
QUOTA_GROUP_STORAGE Group Storage Quota
A user in the Group has uploaded files that have reached the storage limit for the Group
QUOTA_GROUP_BANDWIDTH Group Bandwidth Quota
A user in the Group has uploaded files that have reached the maximum monthly bandwidth usage limit set for the Group
QUOTA_USER_STORAGE User Storage Quota
A user in your account has reached their storage quota limit
QUOTA_USER_BANDWIDTH User Bandwidth Quota
A user in your account has reached their maximum monthly bandwidth usage limit
LOGIN_RATE Login Rate Error
A user in your account has exceeded the amount of times they can login per minute and will be timed out for 10 minutes
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